Matt Umbriac

Head of Client Services

VisibilityStack.ai

Matt Umbriac portrait

95%+

Client Retention Rate

40+

Enterprise Accounts Managed

8+ Years

in Client Success

Who is Matt?

Matt leads Client Services at VisibilityStack, ensuring every engagement delivers optimal, measurable outcomes. He works closely with clients to translate their goals and platform insights into actionable growth strategies.

Matt has built and led client services teams at growth-stage companies over nearly a decade, developing processes and playbooks focused on delivering optimal results and ensuring high client satisfaction.

The Philosophy

Client success is not a department. It's a mindset.

Would Love to Talk About

Client Success Strategy

Account Management

Growth Strategy

Stakeholder Communication

Cross-functional Execution

Relationship Building