Matt Umbriac
Head of Client Services
VisibilityStack.ai
95%+
Client Retention Rate
40+
Enterprise Accounts Managed
8+ Years
in Client Success
Who Is Matt?
Matt leads Client Services at VisibilityStack, ensuring every engagement delivers optimal, measurable outcomes. He works closely with clients to translate their goals and platform insights into actionable growth strategies.
Matt has built and led client services teams at growth-stage companies over nearly a decade, developing processes and playbooks focused on delivering optimal results and ensuring high client satisfaction.
The Philosophy
Clientsuccessisnotadepartment.It'samindset.
Would Love to Talk About
Account Management
Growth Strategy
Stakeholder Communication
Cross-functional Execution
Relationship Building
Who is Matt Outside Work?
People-first leader, genuine connector, always listening.
Meaningful Conversations & Real Connection
Believes the best insights come from listening. Invests in relationships that matter.
Sports, Competition & Team Dynamics
Loves the energy of competition and what it teaches about teamwork and resilience.
Travel, Food & New Experiences
Finds inspiration in new places and perspectives. Every trip is a learning opportunity.